Posted: Sep 30, 2024

Member Engagement Coordinator

BGHFoundation
Volunteer
Application Deadline: N/A
Nonprofit

Member Engagement Coordinator

Job Description
The Member Engagement Coordinator supports the Director of Membership by driving member engagement, fostering community, and ensuring a positive member experience through direct interaction, event coordination, and communication.

Responsibilities:

  • Event Coordination: Plan and manage member events and initiatives, ensuring smooth logistics and engagement.
  • Member Communication: Serve as the primary contact for members, sharing updates and engagement opportunities via newsletters, emails, and social media.
  • Feedback and Support: Address member concerns, gather feedback, and resolve inquiries to enhance the member experience.
  • Onboarding: Assist with new member onboarding and provide resources for a seamless transition.
  • Engagement Metrics: Track member participation and engagement, reporting insights for improvement.
  • Administrative Support: Maintain member records and assist with renewals.
  • Relationship Building: Cultivate strong relationships to ensure members feel connected and supported.

Requirements:

  • 2-3 years of experience in member engagement or community management.
  • Strong communication, organizational, and multitasking skills.
  • Familiarity with communication tools and member databases.

Reports to: Director of Membership

People Department 

Volunteer team, Mentoring Team, Membership, Resume Review, Mock Interviews

Volunteer Coordinator – BGH has several volunteer positions and a lot of expressed interest for volunteers so it would be great if you’ve got experience or an interest in doing this.

Mentoring – BGH Foundation believes that in addition to having the skills, and training to join the cyber field that they need to know what to expect. BGH Foundation is creating a mentoring program to help connect aspiring Cybersecurity professionals to mentors in the field.

#CyberMentoringMonday social media campaign

Mentoring programs

Resume review – BGH Foundation is helping aspiring Cybersecurity professionals to get into the field by helping them structure their resumes and represent themselves in the best way to get past the Applicant Tracking Systems and in front of a hiring manager.

The people department of the BGH Foundation plays a pivotal role in fostering an inclusive and supportive community. They oversee various functions, such as the volunteer team, which recruits, trains, and manages volunteers who are essential to the organization's operations. The mentoring team provides guidance and support to both newcomers and existing members, fostering personal and professional growth. The membership team manages the recruitment, engagement, and retention of members, ensuring they feel connected and valued within the nonprofit community. Additionally, the people department offers resume review and mock interview services, helping members develop their career skills and increase their employability. Through these multifaceted initiatives, the people department contributes to creating a vibrant and collaborative environment, nurturing personal and professional development among the nonprofit's members and volunteers.